Frequently Asked Questions

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What should I bring with me when I come for a scheduled office appointment?

A referral letter from GP, family physician or other doctor if you have one is helpful. You do not however require a referral letter from another medical practitioner. Copies of any previous medical correspondence that you may have, including letters, operative notes, radiology (x-ray, CT, MRI) or laboratory reports are useful. Your Private Insurance information details will be helpful in completing the necessary approvals.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment. Ordinarily we will not release the contents of your medical file without your consent. Please let the surgeon know if you do not wish copies of any correspondence to be sent to a particular individual.

Do I need a referral to make an appointment?

No you do not require a referral, but it is often helpful to ensure that the specialist you are seeing is appropriate for you and your condition.

How can my family doctor help me to obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own general practitioner (GP), who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your GP can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your GP to care for you better during and after your specialist treatment.

What should I expect during first visit?

During your initial visit, the surgeon will ask questions and may do a physical examination. Any previous medical conditions, procedures or investigations will be discussed. The surgeon will explain any specific tests or procedure you require. Once you have completed the investigations, he will discuss the various treatment options and help you make an informed choice. Sometimes there is more than one treatment option, and it is important that you obtain all the information that you require to make the best decision for you.

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