Frequently Asked Questions

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What should I bring with me when I come for a scheduled office appointment?

There should be nothing you need to bring with you to your scheduled office appointment as prior to your appointment our office will have contacted you to obtain:

  • Referral letter from GP, family physician or other doctor (this is not essential as A/Prof Bartlett is happy to see self-referrers)
  • Private Medical Insurance details
  • Copies of results, x-rays, MRI’s, CT scans, etc. and any other relevant information.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment. Ordinarily we will not release the contents of your medical file without your consent. Please let the surgeon know if you do not wish copies of any correspondence to be sent to a particular individual.

Do I need a referral to make an appointment?

No you do not require a referral, but it is often helpful to ensure that the specialist you are seeing is appropriate for you and your condition.

How can my family doctor help me to obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own general practitioner (GP), who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your GP can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your GP to care for you better during and after your specialist treatment.

What should I expect during first visit?

During your initial visit, the surgeon will ask questions and may do a physical examination. Any previous medical conditions, procedures or investigations will be discussed. The surgeon will explain any specific tests or procedure you require. Once you have completed the investigations, he will discuss the various treatment options and help you make an informed choice. Sometimes there is more than one treatment option, and it is important that you obtain all the information that you require to make the best decision for you.

Do you have parking?

Yes, there is plenty of off-street parking at both locations.

Where are you located within the hospital?

A/Prof Bartlett’s consulting rooms are both located at the very front of the buildings at both locations. You will see his office immediately upon entering the premises and his team will be there to greet you upon arrival.

Can I bring a family/friend or support person/people to my appointment?

Yes, you are welcome to bring a support person or people with you. You are also welcome to bring your children to your appointment, however we ask that in that instance you have someone with you who can assist should the child/children require supervision or become a distraction. It is important to A/Prof Bartlett that you get the most out of your appointment time with him.

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